Frequently Asked Questions

    Product Dimensions

    Sticker width will always be 8”, 12”, or 20" depending on your selection. Sticker height will vary slightly depending on the number of characters, and the font selected. For designs with 20+ characters, we recommend the 12” or 20" size for better sticker visibility. Contact us if you have any questions, we’re always here to help.

    Shipping

    Free Shipping in the USA when you spend $35 or more!
    We ship using USPS First Class Package (USA)
    Orders placed Friday, Saturday, or Sunday may not ship until the following Monday.  Orders shipping within the US typically arrive within 2-7 business days, after processing.  Orders shipped over the US holiday season (late October through the following January) may take up to 14 days to arrive.
    International shipping can take up to 21 days.
     

    Tracking Number

    All orders come with a tracking number via USPS or DHL.

    Where's My Order?

    If your order has not arrived within 10 days of your shipping confirmation, please contact us and we will help you resolve this by contacting USPS. Before contacting us please be sure to check your mailbox.

    Returns

    Since every order is a custom order and all sales are final, we do not allow returns for reasons unrelated to quality. Please make sure your custom order is to your specifications, including spelling and capitalization before checking out. If there is an issue with your order, or your order does not match your confirmation, contact us within 72 hours from delivery.

    Lifetime Warranty - Vinyl Decals

    We only use premium, high-quality vinyls from Oracal, Avery, Siser, and 3M. These are the highest quality vinyl films available and are made to last.  If they don't, contact us and we'll send you a free replacement. 
    How to claim: E-mail us a picture of the defective sticker along with your name and order number to: hello@sticker.social

    Questions?